Frequently Asked Questions

Purchasing

Email us or call to discuss your requirements, we can provide a quote with prices for you. You can call our office, 04 67978128 or email us at [email protected].
No, you can order any quantity you need.
We quote individual item prices exclusive of GST (Goods and Services Tax). International orders do not incur GST.
Payment using Visa or MasterCard, Bank Direct Deposit / EFT (Electronic Funds Transfer) or cheques made payable to MET-APP AUSTRALIA PTY LTD are accepted If you prefer, we can take credit card details over the phone, email or fax to process your payment (all information given is strictly confidential)
If you have any issues with our products please, contact us to see how we can help. You can return items that are unopened or unused within 21 days of receiving them.Items returned after 21 days will incur a restocking fee of $10.00

Delivery

Minimum shipping fee is $15.00 If you would like an accurate quote on the cost of freight for your order, please contact us.
Yes, we accept international orders. Please contact us and we can provide you with a quote.
Please contact us if there is a specific product you are trying to find; or if you have a requirement but not sure of which product would be appropriate.
If you have any other questions, Please call us on 04 67978128

If you have any Questions,
Please call us on 04 67978128